We receive many complaints on unknown online casinos from gamblers, all of them has the same reason – gambler makes the first deposit, win, but can’t withdraw money due to different and sometimes ridiculous reasons.
Let’s have a closer look at this common problem. You make the first deposit to the unknown casino and, thanks’ to good luck, – you win something. Your wining even could be modest. However, you decide to withdraw the money and create a request for withdrawal. In most cases, after it, the casino will not reduce your account balance (money continue to be available for gambling) and ask you to verify your personality before approving your request.
Account verification is the key
Definitely, the verification of account is a very important procedure, which helps casino to struggle with unfair gamblers, but we should admit that many casinos use verification procedure as the trick to delay your withdrawal.
For example, they can ask you to provide additional documentation or more clear photos, so you have to send a document for verification of account again. Sometimes casinos even ask you for unusual and ridiculous documents as a birth certificate or bank statement of your credit card.
And that is all while the winning is on your account balance which can force you to gamble it. That is the thing that usually happens – gamblers just lose all their winnings while waiting for account verifications, and usually not more than half an hour later, they receive an e-mail about account success verification and no sufficient funds for withdrawal. The casino plays unfair, but within the rules, so your complaints wouldn’t help – you decided to gamble the wining.
Every professional gambler should use the only simple rule to prevent such an inconvenient situation – in the new casino you should verify the account before starting to play, especially if you plan to gamble a lot. The verification procedure is easy to make and in most cases prevent you from the delay of withdrawal. For verification just start live-chat on casino website, support will tell you about the necessary documents and verification procedure.
We advise you to pay attention to the list of casinos we publish on our website, they are approved and have no problems with big withdrawals.